Message your Child's Teacher
  • 18 Mar 2024
  • 1 Minute to read

Message your Child's Teacher


Article Summary

Easily view and send messages to your child's teacher(s) from your phone!

Find messages:

In your Procare app, you can find messages by clicking the chat icon in the top right corner.
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Once you are on the Messages screen, a pink dot indicates a new message has been received. Click the message to view and reply.
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Sending New Messages:

Start a direct message with your child's teacher by tapping the round pencil icon in the bottom right, then choose which child (if applicable).
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Type your message and click "Send". This message will be sent to all teachers assigned to your child's classroom.

​Split Family Settings:

When first clicking to view a message, you will see a pop-up that explains how message conversations are shared between all parent/guardians on the account and the staff at your child's school.
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If you do not wish to share the conversation with other parent/guardians on your child's profile, you will need to adjust your settings.
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You can adjust the setting again in the future by clicking on the setting icon in the upper right of your message screen.

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