PE + Desktop Product Update for 3/9/2022

Procare Parent Engagement + Desktop Product Update

Written by Procare Training
Updated over a week ago

Release Date: March 9, 2022

Website Release: 3.32.0

Procare Online Updates

Student Details added to Messaging

We've added a “Student Details” card located in the Message thread. While messaging parent/guardians you can quickly look up the room a student is signed in to and access parent/guardian contact information without ever needing to leave the message thread.

Default School Email Setting

Improve the professionalism of parent/guardian communications by setting a default school email in the School Settings. This option sets the default ‘Reply To’ email address on lead messages, newsletters, and event invites so parents/guardians do not see and/or respond to you or your staff's personal emails. In the event you need parents/guardians to respond to your personal email address, you will still have the option to manually change the 'Reply To' for each communication even when the default school email is set.

Please Note: Previously created Lead Automations and scheduled Newsletters will maintain the original ‘reply to’ email address but can be updated manually.

Miscellaneous Bug Fixes

  • The email address displayed on the top of the tax statements will now pull from the Site Director Email.

  • Fixed multiple issues on the AZ DES Report:

    • Child names from check-in/out will be listed as ‘Last, First’.

    • When the report extended onto a second page, the table was overlapping the Penalty Warning.

    • When children have sign-in/outs that overlap times, they will be compressed into one event.

  • Previously, if an invoice was created after the autopay job starts but before it finishes, the balance would be included in the transaction for a family as all outstanding balances are combined.

  • Fixed an issue where a photo shared between students, but with different captions, was retaining the same caption in the Daily Summary Report.

  • Users can now filter the daily summary as they can the activity feed.

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