Procare is dedicated to ensuring that each program and their parents have the tools to succeed in any environment. As a way of allowing parents to sign their children in and out while only touching their own personal devices, we have introduced QR Codes. This is also available for staff check-in.

Parents and authorized pickups can utilize contactless sign-in/out via their mobile device without requiring access to the mobile app. Kiosk questions and signatures can also be used with these types of check-ins.

What is a QR Code?

A QR Code is a unique barcode that allows the parent to scan this code with their personal device. The act of scanning the school's unique code allows for the system to track which parent is signing their child in and out without the need of the parent entering their pin into the kiosk.

How Do I Enable QR Codes?

The first step to enabling the QR Codes is to use the website version of Procare and go to School Settings > Settings and locate the Contactless QR Scan section. Use the toggle to turn on/off QR code sign-in for parents and staff. When the toggle is blue, QR code sign-in is enabled.

Once this setting has been turned on, you will need to log out of the app and log back in to see the change. You may also want to delete and redownload the app to make sure you're on the latest version. After that, parents/staff will be able to scan the QR Code with their personal devices.

How Do I Access the QR Code?

Your school's unique QR Code can be accessed in several ways:

  1. On Your Computer Monitor: Historically, parents were always required to sign their children in and out through the mobile version of Procare. Now schools can launch the QR Code on the desktop monitor by going to School Settings > Settings > "Launch QR Kiosk."

  2. Print the QR Code: Schools will also have the option to print the QR Code by going to School Settings > Settings > "Launch QR Kiosk" > Select the Printer Icon. Printing the Kiosk form is a useful option for schools who wish to paste this image on the window of their building for curbside pickup. (Note: You will need to select an expiration date for this code)

  3. On the Parent Kiosk: Parents will be able to scan the QR Code on the school's mobile device as well. Once you have enabled QR Codes in your school's settings, the code will appear when you access the parent kiosk.

Parent Sign-In/Out Process

Parents and authorized pickups have the option to utilize the QR code sign in/out via the mobile app or simply with their mobile device camera without requiring access to the mobile app. Once you have enabled the “Contactless QR Scan” option for parents and decided how you will present the QR code, it is time to understand the workflow.

Please Note: Kiosk forms and signatures can be used in both options.

QR Scan Process via the Mobile App

Parents will open their mobile app and click the QR code icon in the top right corner. They will scan the QR code by focusing their device’s camera on the code. Once the code is scanned, the parent will be prompted with the same steps as if they signed their child out on the kiosk….

QR Scan Process without the Mobile App

If a parent or authorized pickup is not utilizing the mobile app for sign-in/out, they will simply open their camera from their mobile device and scan the QR code. They will be prompted to open a specific URL which will open in their browser. The parent/authorized pickup will enter their unique PIN and follow the prompts to sign the child in/out.

Staff Check-In/Out Process

This process can be found in the Staff QR Code Check-In/Out article.

Can Parents Answer Questions When Signing in with Their Own Device?

QR Codes support the ability to answer kiosk forms from their own device. The kiosk forms allow for schools to ask questions and track responses from parents when they are signing their children in and out. This is a great way to have parents provide health information while only touching their personal devices.

Once parents have answered the questions asked when signing their child in/out, they can be viewed in several areas throughout the mobile app and website.

Also, here is a link to the parent help article on how to use QR codes for signing in and out.

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