If you have a staff member who is also the parent of a child at your school, Procare offers a way for that individual to switch between the two accounts on the website and in the mobile app.
How it Works
If you're not sure how to add staff or parents, please view the following articles:
Option 1 - They have already been added as a staff or parent
If the person already has signed up for a Procare account as a staff or parent, you can add them as a parent or staff (respectively) with the same email address they currently use to log in.
You will see the words "Signed Up" in green next to their name after adding their email, which indicates that they are now able to switch between the two accounts.
Option 2 - They have not been added as staff or parent yet
If the person has never signed up for a Procare account before, you will need to follow these steps:
Choose one account type to add the person to first. It can be staff, or parent, but not both.
The person will receive their invitation code email and sign up for a Procare account.
Once they have finished signing up for an account and can log in, you can then follow the steps in Option 1 to add their email address to the alternative option.
Switching Between Parent and Staff Profile
Once an individual has access as a staff member and a parent, they can they can quickly switch between the two views on the website and via the mobile app.
Via the Mobile App
Upon logging in to the Procare child care mobile app, they will be asked which account to log in to.
If the user is already logged in, follow the steps below to switch between Parent and Staff accounts.
From the home screen, click the Menu icon.
Then select 'Switch to Parent' or 'Switch to Staff'.
Via the Web
Upon logging in to the Procare website, they will be asked which account to log in to.
Switching between staff/parent accounts once logged in: Click the profile icon, then select 'Switch to Parent' or 'Switch to Staff'.
