*Note to center administrators using Procare Desktop with the engagement functionality - parent in-app options are credit card or debit card. ACH is not an available at this time.
If you need to update or delete your payment method, follow the steps below:
Add a Payment Method
To set up your initial payment method, click the Set Up My Payment Method button from one of the following screens:
From the App: Click the menu icon in the top left corner, then select Make Payment
From the Website: Click Make Payment in the top right corner.
Select which payment method you wish to add. Please Note: Each school has the ability to choose accepted payment methods, so not all options below could be available.
Complete the corresponding screen to set up your card or ACH account.
Change or Remove your Payment Method
Log in to the Procare parent portal with the same username and password that you use for the Procare child care mobile app. Once logged in, click Pay Now on the right side.
Then click Change Payment.
Use the pencil icon to change your payment method or the trash can icon to remove it.
Once you click the pencil icon, continue adding a new payment method (see Add a Payment Method above).