If you need to update or delete your payment method, follow the steps below:

Add a Payment Method

To set up your initial payment method, click the Set Up My Payment Method button from one of the following screens:

  • From the App: Click the menu icon in the top left corner, then select Make Payment

  • From the Website: Click Make Payment in the top right corner.

Select which payment method you wish to add. Please Note: Each school has the ability to choose accepted payment methods, so not all options below could be available.

Complete the corresponding screen to set up your card or ACH account.

If adding ACH, choose which method. If choose Easy One-Step to Link Bank Account, you will be asked to log into your bank account through Plaid, an extremely secure platform that will immediately verify your identity and your bank information to begin processing payments.

If you choose to set up your account manually, you will see this form:

After entering your information, you will receive two micro-deposits in your account within the next two days. Once they appear, you'll need to verify your account by entering the amounts of the micro-deposits.

Please Note: There is a short window of time when you can enter these micro-deposits for verification. Once the window has passed, you will need to start the process over again.

Change or Remove your Payment Method

Log in to the Procare website with the same username and password that you use for the app. Once logged in, click Pay Now on the right side.

Then click Change Payment.

Use the pencil icon to change your payment method or the trash can icon to remove it.

Once you click the pencil icon, continue adding a new payment method (see Add a Payment Method above).

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