Parents: How to Sign Up
Create a parent account to view your child's information, pay online, and send messages to staff
Written by Procare Training
Updated over a week ago

If your child's school has started using Procare to communicate with parents and track student activity, you may have received an email that looks like the below screenshot.

Please Note: Once you are signed up for your Procare account, navigate to the Getting to Know Your Procare App article to learn more about the app and its features.

How to Sign Up

All of the instructions you need to sign up for a Procare account are in the email above. Please read steps 1-3 very carefully. 

There are two ways you can sign up, either via the web or app. Below are directions for both methods. You only need to sign up with one method and your log in information can be used for both the web and app moving forward.

Sign Up From the Website

Please Note: If you sign up through the website, please make sure to also download the Procare App after creating your account.

Click the web link in your invite email or click here, then click "Create Account" at the bottom of the screen.

Then select PARENT for the "Which describes you best?" question.

Complete the fields below, then click Sign Up.

Please Note: The invitation code in the email above should only be entered after you have created your account and logged into Procare. You will see a prompt to enter the code and Add Child.

Sign Up From the App

You can click the link in your invite email or go to your app store and download the Procare app with the following logo.

Click Sign Up at the bottom.

Please select Parent.

Fill out the below information and click submit.

Enter your code from step 3 in the email invite. Please Note: This code should only be entered after you have created your account and logged into Procare.

You will be signed into the app. Click here for more information on the Parent App.

Please Note: If you have more than one child, click the menu icon in the top left corner, then select Add Your Child. Enter the next 10-digit code provided by the school.

Trouble Logging In?

Here are a couple of things you can check:

  1. Do not try to log into the Procare using your email address and the invitation code. You will receive an error that your email is invalid. You must first create an account.

  2. If you already have a Procare account, navigate to the login screen (do not create an additional account). Login with your email and password, or reset your password, if needed

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