This article applies to online version only (without desktop).


While on the Billing > Family Account page, you have a view of all of the families, their current type of payment method on file, their last invoice amount, their last payment amount, and their current open balance. 

Along the top, you have a view of how much your account currently has in recorded payments made, payments that are in process, and payments that are still due. 


You can click on these amounts to filter your screen for only the payments that are in process, or the amounts that are still unpaid. 

You can filter by status to see families that are active, inactive, on hold, graduated or all statuses together. You can also filter by rooms and tags.



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