How Can I Tell if a Parent Has Signed Up?
There are two ways to see the status of a parent's Procare account:
Option 1: Navigate to My School > Students list. Locate the student and hover your mouse over the Parents column.
Orange address book icon means there is no email address entered for that parent.
Orange hourglass indicates the parent has been invited, but has not signed up.
Green shield means the parent has successfully signed up.
Option 2: My School > Students > Select a student and scroll to the Parent/Guardians section. Below the parent/guardian name is an account status.
Signed Up - the parent has successfully signed up.
Invite - the parent has never received an invitation.
Re-Invite - the parent has been sent an invite, but has not signed up yet.
