Parent Sign-Up Process
What steps do parents take when creating a Procare account
Matt avatar
Written by Matt
Updated over a week ago

In order for parents to sign up for a Procare account, you will first need to invite them.

Once parents have been invited, here are the steps they need to follow:

  1. They will receive a unique registration code via email or text. They need to have this code handy when they begin to sign up.

  2. They can then go to and click Sign Up, or download the Procare app and click "Create Account." (The following screen shots are all from the mobile app sign up process, but the steps are essentially the same.)

  3. From there, the parent will select "Parent," fill out their name, email address, and create a password. 

4. After logging into the account, they will see the option to add their child. Here is where they will enter that registration code (see screenshot below).

After they click on the Add Child button, they will see the option to enter the registration code.

5. Finally, if the code is entered correctly, they should immediately see their child's profile and activity feed.

NOTE: The parent is able to enter an email address that is different from the one you have on file for them. 

If the parent mistypes their email address during this process, they will have successfully signed up but will be unable to log back in. If this happens, you'll need to change their email address in order to re-send the invitation code (click here to learn how). 

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