Although we all hope that our contact information is entered correctly on the first try, sometimes parents need to change their email addresses in the system. A parent may have decided to stop using their old email, or they realized that their email was off by a letter, or (unfortunately) their email was hacked.
In any case, here's how we can help!
If the parent has not signed up for their Kinderlime account yet, you can:
- Go to the website under My School > Students.
- Select the name of the child.
- Scroll down to the Parents / Guardians section and click on the ellipsis (...) at the end of the row.
- Click "Edit Parent," change the email address, and click "Save Changes."
If the parent has already signed up for their Kinderlime account, you'll need to send a chat message to the Kinderlime team with the parent's name and the email address that they would like to use from now on. We'll take it from there!