Although we all hope that our contact information is entered correctly on the first try, sometimes parents need to change their email addresses in the system. A parent may have decided to stop using their old email, or they realized that their email was off by a letter, or (unfortunately) their email was hacked.
In any case, here's how we can help!
If the parent has not signed up for their Kinderlime account yet, you can:
Go to the website under My School > Students.
Select the name of the child.
Scroll down to the Parents / Guardians section and click on the ellipsis (...) at the end of the row.
Click "Edit Parent," change the email address, and click "Save Changes."
If the parent has already signed up for their Kinderlime account, you'll need to send a chat message to the Kinderlime team with the parent's name and the email address that they would like to use from now on. We'll take it from there!