Can PINs be Changed?

Using PINs for parent Sign In-Out and staff Check In-Out

Matt avatar
Written by Matt
Updated over a week ago

For Parents

PINs are randomly generated by our system and assigned to a parent upon creation of the account. However, you can generate a new PIN for parents by following the steps below.

In order to ensure that each parent has a unique identifying pin that will only pull up their own child during the Sign In-Out process, we cannot allow parents to choose their own pins at this time. If they would rather not use a pin, we offer the PIN-less mode in the Parent Kiosk of the Procare app. Read more about it here.

  1. Navigate to My School > Students and select a student.

  2. Locate the Parent/Guardians section.

  3. Hover over the Sign In PIN field and click the pencil icon.

  4. On the confirmation, click Generate.

  5. When a new PIN has been assigned, a success message will display at the bottom of the screen.

For Staff

Staff PINs are also randomly generated by the system. However, you can assign a different PIN as long they are between 0001 and 0999 and is not the same as another staff member's.

  1. Navigate to Staff Management > Staff and select the staff member.

  2. Locate the Clock In-Out PIN field and click the pencil icon to edit.

  3. Once updated, click the blue check-mark.

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