At this time, pins are randomly generated by our system and assigned to a parent upon creation of the account.
In order to ensure that each parent has a unique identifying pin that will only pull up their own child during the Sign In-Out process, we cannot allow parents to choose their own pins at this time. If they would rather not use a pin, we offer the pin-less mode in the Parent Kiosk of the Procare app. Read more about it here.
Staff pins are also randomly generated by the system; however, you can click on the staff member's name from My School > Staff to edit their clock in-out pin. As long as the pin is between 0001 and 0999 and isn't the same as another staff member's, you should be good to go.