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Advice and answers from the Procare Online Team
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leads
Leads
Automation
Create automated emails and action items when a
lead
status is updated… Navigate to
Leads
> Configure and click Manage Lead Automations… Creating a task works similarly to when you create a manual task on the
Leads
> Tasks page
Written by
Matt
Updated over a week ago
Communicate with your
Leads
Navigate to the
Leads
> Communication screen to view drafts and sent emails and SMS text messages… When a message is saved as a draft, navigate to the
Leads
> Communication screen and select Draft to
P
Written by
Procare Training
Updated over a week ago
Linking
Leads
as Siblings
Link your
leads
as siblings to better track inquiring families…
Leads
with a linked sibling will have "+1" next to their name on the
Leads
>
Leads
screen… Please note: Both
Leads
will appear in the
Leads
>
Leads
list which allows you to convert only one of
Written by
Matt
Updated over a week ago
Searching and Filtering
Leads
How to effectively search and filter
leads
… Schools can assign a priority level to each lead by navigating to
Leads
>
Leads
and selecting the box… When you click inside the search bar under
Leads
>
Leads
, a list of options to search for will appear
Written by
Matt
Updated over a week ago
Manage your Enrollment Pipeline
Track incoming
leads
and communicate with prospective families… There are several actions that can be completed from the
Leads
>
Leads
screen… once the
leads
are converted to students
P
Written by
Procare Training
Updated over a week ago
Custom Fields: Add Personalized Attributes
Create Custom Fields for your Staff, Students, Parents and
Leads
… To access the custom fields that have been created for the
Leads
, you will need to go to Lead CRM >
Leads
… Schools can create custom fields for their Staff, Students, Parents and
Leads
by using the Custom Fields
Written by
Matt
Updated over a week ago
Documents Overview
Upload and send PDFs electronically to parents, staff, and
leads
!… You can upload, edit, and send PDF documents to staff, students, and
leads
, or save time by creating
P
Written by
Procare Training
Updated over a week ago
Calendar Events (Web)
How to Schedule Calendar Events to you Students and
Leads
through the Procare Website… Creating Events through the
Lead
CRM… After selecting "New Event", you will be able to choose whether this event is being sent to
Leads
or
Written by
Matt
Updated over a week ago
Create and Send Electronic Documents
Upload, edit, and send PDF documents to staff, students, and
leads
using our eDocuments feature!… Send To - first select the group of people (students, staff, or
leads
), then click Add Recipient to choose
P
Written by
Procare Training
Updated over a week ago
Lead
Insights
The Funnel table displays how
leads
move through the lead process, which includes the percentage of
leads
…
Leads
& Lead Insights are only available with Procare Online… The Pipeline table provides a snapshot of
leads
by status and allows you to compare data for two dates
P
Written by
Procare Training
Updated over a week ago