Add Staff who are also Parents

Create a login for an individual who acts as both staff and parent

If you have a staff member who is also the parent of a child at your school, Procare offers a way for that individual to switch between the two accounts on the website and in the mobile app.

How it Works
If you're not sure how to add staff or parents, please view the following articles:

• Add Staff
• Add Parents

Option 1 - They have been added as a staff or parent

If the individual has already signed up for a Procare account as a staff or parent, you can add them as a parent or staff (respectively) with the same email address they currently use to log in.

• For Parents: You will see the words "Signed Up" in green below their name on the student profile if they currently have an account.
  
• For Staff: You will see the words "Signed Up" in green next to their email address on their staff profile.
  

Option 2 - They have not been added as a staff or parent

If the individual has not signed up for a Procare account (staff or parent), you will need to follow the steps below:

1.Create a staff or parents account for the individual (only one account, do not create both staff and parent).
2.The individual will receive an email with an invitation code to sign up for a Procare account.
3.Once they finish signing up for an account and log in, you can then follow the steps in Option 1 to add their email address to the alternative option.

Switching Between Parent and Staff Profiles

Once an individual has access as a staff member and a parent, they can quickly switch between the two views on the website and via the mobile app.

Via the Mobile App

Upon opening the Procare Child Care Mobile app, they will be asked which account to log in to.

If the user is already logged in, follow the steps below to switch between Parent and Staff accounts.
1.From the home screen, click the Menu icon.

2.Then select 'Switch to Parent' or 'Switch to Staff'.

Via the Web

Upon logging in to the Procare website, they will be asked which account to log in to.

Switching between staff/parent accounts once logged in: Click the profile icon, then select 'Switch to Parent' or 'Switch to Staff'.